Football Cleats FAQ
Clear answers about football boot sizing, shipping, returns, surfaces and choosing the right pair.
How long does delivery take?
Orders are normally processed within 1-2 business days. Delivery usually takes 7-15 business days depending on your country and local courier handling. A tracking link is sent once your football boots ship.
Is shipping free?
Yes. Cleats offers free worldwide shipping on all orders, with no minimum spend required. Every order also includes a free pair of premium grip socks.
What is your returns policy?
If your football boots are not right for you, contact us within 14 days of receiving your order. We will help arrange a return or exchange according to the condition of the product and your order details.
How should football cleats fit?
Football cleats should feel snug around the heel and midfoot, with minimal extra space in the toe box. They should not cause sharp pressure or numbness. If you are between sizes, check our size guide before ordering.
Should I choose FG, SG or AG boots?
Choose FG boots for firm natural grass, SG boots for wet or muddy natural grass, and AG boots for artificial grass. Using the wrong stud type can reduce grip, wear the soleplate faster and make the boots less comfortable.
Are laceless football boots true to size?
Laceless boots need a precise fit because you cannot tighten the upper with laces. If your feet are wide or you are between sizes, compare the product style with our size guide and consider sizing up for comfort.
Which boots are best for speed players?
Speed players usually prefer lightweight boots such as Nike Mercurial, Adidas F50 or Puma Ultra styles. These are designed for quick acceleration, sharp cuts and direct attacking play.
How do I contact Cleats?
You can contact us through the Contact Us page for help with sizing, orders, shipping updates or product recommendations. We aim to reply quickly and help you choose the right football boots.
